We had issue with one of our BES users whose data usage was over 2.5 GB per month, our regular users' usage is less than 500 MB per month. We use BES 5.0.3. After we installed resources Kits, we are able to check data usage per device on our BES server and found out one of applications the user installed on the device may have bug that caused consistent data connection to its server.
C:\Program Files (x86)\Research In Motion\BlackBerry Enterprise Server Resource Kit\BlackBerry AMT Tools>MDSPushvsPull.exe -p E -OL D:\test -L "E:\BlackBerry Enterprise Server\20120318"
where "E:\BlackBerry Enterprise Server\20120318" is log file location of BES.
The output is a *.cvs file with following columns:
Type | Source | Destination | Date | Time | Port | Size |
Pull | PIN | i.huffpost.com | 2/11/2012 | 11:48:17.176 EST | 80 | 103 |
Pull | PIN | i.huffpost.com | 2/11/2012 | 11:48:18.082 EST | 80 | 93 |
Pull | PIN | i.huffpost.com | 2/11/2012 | 11:48:19.348 EST | 80 | 83 |
Pull | PIN | i.huffpost.com | 2/11/2012 | 11:48:20.317 EST | 80 | 88 |
Where Size in question is Bytes