Tuesday, April 30, 2013

How to restore Exchange 2007 /2010 Organizational Form Library from Backup Tape

We run issue, all suddenly all of our Exchange 2010 Orgnaizational Forms Library are missing. We have full backup of Exchange 2007 public folder server. Here are the steps we did to restore the forms only to Exchange org:
 
1. Setup a restore server in Lab with different domain from production. Install Exchange 2007 server with the same SP with production.
2. Create a public folder database with the same public folder Database name (note: storage group name could be different). right click the Database, enable the database can be overwitten by a restore.
3. create Organizational forms Library (same as production)
4. follow the following link:
you may skip step 3 if you are working on Exchange 2007 server.
5. dismount the public folder database
6. run restore from backup tape (we use Symantec Backup Exec 2012 R3) (note only select the database, don't select log files)
7. After the restore, the public DB was mounted  automatically.
Note: 1). we had issue to see Organizational Forms Library from Outlook when I missed Step 4 above
Note: 2). after step4 to setup PR-EForm-Local-ID 1033 (for English), I was able to see the Organization Form Library, but there are no forms at all and got error load forms failed. You don't have permission, etc.
Double check restore LAB, realized there is another Exchange 2007 public folder database but DB was dismounted due to missing drive. So move the DB to different drive with -configurationOnly option using ps cmdlet. then mount the DB with empty DB. Then enable replication from the restored the public folder server to that empty public DB for Organization Forms Library only.
8. Create mailbox on a mailbox DB with Client public folder pointing to the restored public DB.
Open Outlook, now I see all forms there.
9. follow the following link to save the resored Orgnaizational forms to PST file.
Copy the pst to a Outlook profile with production mailbox, then copy the forms from the pst to Organizational Forms Library in production.
 
Note: If your organization users still depends on Organizational Forms Library, the follow the link to make a copy of forms to a pst file to make your life easy : http://support.microsoft.com/kb/190994
 

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