Thursday, May 31, 2018

Cannot Export to a PST File from Exchange 2013/2016 eDiscovery

When you are using Office 365 or Exchange 2013/2016 on premises. You are in the Exchange Admin Center and you want to export your eDiscovery search results to a PST file.  You select "Export to a PST file" option and got with the following error:

image

In order to successfully export your mailbox Search results to a PST file from Exchange Online eDiscovery you must use and configure the following:

1) Use IE 10 or newer.  If you are using IE 9, then you must also install the .NET Framework 4.5

2)  Add https://*.outlook.com to the Local Intranet Zone in Internet Explorer

3)  Ensure that the following URL's are listed in the Trusted sites Zone:
4) If you use Exchange 2013/2016 on premises, just login from one of your Exchange servers to do the export to make the things much easier :-) 
  • https://*.outlook.com
  • https://r4.res.outlook.com
  • https://*.res.outlook.com

This should make a successful export

Note: Microsoft eDiscovery is limited 100 mailboxes per search.

 


1 comment:

  1. for more info visit this link https://www.stelladatarecovery.com/exchange-edb-to-pst-converter.html

    ReplyDelete